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Privacy Policy

Raptor Commerce is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so

Your consent
We will not sell your name, address, e-mail address or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Your financial details
We use industry leading 256 bit encryption to secure your transaction. We will not store your financial details (credit/debit card information)
Communications and marketing
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail and post. You will also be given the opportunity to receive such communications from us when you create an account on our site. All our users have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us you should opt-out by visiting 'My Account' on our website. You can access 'My Account' once you register and login. Or click on the "unsubscribe" link in any email communications which might we send you.

Cookies
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit our site by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Transfer of information
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services. Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Disclosure of information
We may disclose your personal information to third parties:
  • In the event that Raptor Commerce sells or buys any business or assets
  • if Raptor Commerce or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Raptor Commerce, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
Third party sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Checking your details
If you wish to verify the details you have submitted to Raptor Commerce you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.